Subject: Ticket Assigned - Conversation with Shafqat Malik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 21:23:32 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shafqat Malik Shafqat Malik                    Hi           01:04 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:04 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:04 AM, 28th Jan                     Shafqat Malik                    1           01:04 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello Shafqat Malik , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:04 AM, 28th Jan                     Shafqat Malik                    1           01:05 AM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           01:05 AM, 28th Jan                     Shafqat Malik                    9412138924           01:07 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery    If you wish to cancel your order, please flow below link.               01:07 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:07 AM, 28th Jan                     Shafqat Malik                    2           01:07 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:07 AM, 28th Jan                     Shafqat Malik                    1           01:07 AM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:07 AM, 28th Jan                     Shafqat Malik                    [email-masked]           01:07 AM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:07 AM, 28th Jan                   Mohammed                   Hi Shafqat, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           01:12 AM, 28th Jan                   Mohammed                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number:9412138924 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is:9412139762.           01:14 AM, 28th Jan                     Shafqat Malik                    Soo now I can get Mt order ?           01:16 AM, 28th Jan                   Mohammed                   Yes you will get your order.           01:20 AM, 28th Jan                   Mohammed                   Is there anything else may I assist you?           01:20 AM, 28th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:22 AM, 28th Jan                     Shafqat Malik                    How many days I can get my order ?           01:23 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5633719