Subject: New Reply Received - Damages in the product
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 17:25:58 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Damages in the product  Ticket comment <div dir="auto">Hi Mohammed</div>
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<div dir="auto">  What information u want  ? </div>
<div dir="auto">   </div>
<div dir="auto">  The product has the damages ,the picture and details i shared with you.</div>
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<div dir="auto">  Please let me know </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 27 Jan 2023 at 9:21 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5629976</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5629976<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr"><div dir="ltr">Hi Mariyam,<br><br>Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a damage item from our website. We will surely help you out with this.<br><br>We would like to inform you return request already created and item will be collected with in 3-5 working days. <br>Tracking number: RP012623002966<br>Tracking link:<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=</a><br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Babyshop </span>Support Team.</div></div>
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</blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from Gmail Mobile</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629976