Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 08:23:06 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Max Team</div>
<div><br></div>
<div>Thank you for your email.</div>
<div><br></div>
<div>I went to Max store last night at Galleria Mall Abu Dhabi and return the wrong items. They have refunded me as I have paid cash on delivery.</div>
<div><br></div>
<div>Thank you for the assistance </div>
<div><br></div>
<div>Regards </div>
<div>Farrah<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, January 26, 2023, 4:20 AM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv9783728188"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Farrah,<br><br>Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We request you to please specify your item you have received a wrong item along with its price so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong item you received.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>Max Support Team.</div></div></div>

	

</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5626434