Subject: Note Added - [#5588532] Order no. 9405200567
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 07:53:51 +0000

Hi ,    Ravi Sankar Podiyattillam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5588532    Subject:  Order no. 9405200567   Requester: Jhunearomin    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear BS team</div>
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<div class="MsoNormal">Pls initiate the return</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
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<div>From: Bsu Wh Nursery &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, January 26, 2023 10:05 AM<br>
<b>To:</b> Christopher Kumar &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5588532] - Order no. 9405200567</div>
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<div class="MsoNormal">Dear all ,</div>
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<div class="MsoNormal">This is only informed the below item out of stock . </div>
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<b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#002060'>Thanks &amp; Regards</span></i></b><b><i><span style='font-size:8.0pt;font-family:"Ink Free";color:#002060'>….</span></i></b><b><i><span style="font-size:20.0pt;font-family:Wingdings;color:#002060">?</span></i></b><b><i><span style='font-size:8.0pt;font-family:"Ink Free";color:#002060'></span></i></b>
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<div class="MsoNormal"><b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#002060'>Tauheed khan</span></i></b></div>
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<b><i><span style='font-family:"Verdana",sans-serif;color:#002060'>Nursery</span></i></b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#000099'><br>
</span></i><b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#002060'>Mob:055-9676342</span></i></b><b><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F3864'></span></b>
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<span style="color:#1F497D"><img width="99" height="38" style="width:1.0312in;height:.3958in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDM1NzQ2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o-87FBHnF6EeG0LZ6n817qNMJZkUwrCj0zZ0Ha4yMgE" data-id="2044010357462"><img width="135" height="30" style="width:1.4062in;height:.3125in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDM1NzQ2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tkBtPtvCXh6t0smQNJOciEkvezP4n1bvhGV0KpeJr4A" data-id="2044010357463"></span><span style="color:#1F497D"></span>
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<div class="MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></div>
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<b>From:</b> Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 25, 2023 5:53 PM<br>
<b>To:</b> Bsu Wh Nursery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5588532] - Order no. 9405200567</div>
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<div class="MsoNormal">Pls do the needful </div>
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<b>From:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 18, 2023 9:09 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5588532] - Order no. 9405200567</div>
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<div class="MsoNormal">++ Ankkur</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 18, 2023 12:01 AM<br>
<b>To:</b> Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5588532] - Order no. 9405200567</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
A gentle reminder, Any update on this one? <br>
Problem Statement: DAMAGED ITEM<br>
Order Date : Dec 10, 2022<br>
Order ID: 9405200567<br>
Tracking ID: FP081622003062<br>
Item ID:  163602646<br>
Giggles Bedford Black Travel Cot with Canopy and Attached Play Toys <br>
Assistance Required: Damaged Item Received<br>
Issue Description: Customer emailed us informing that he/she received the item on 12/11/22 11:21 AM but the item which they received is damaged , Travel cot has 2 defective locks,  it cant stand safely. please find the attached images  for the damage item below.
 We have already pushed back the customer and told about the 14 days return policy.<br>
So we request you to check this concern and let us know if the item can be returned or replaced as customer as customer is asking to return the item.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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