Subject: Ticket Assigned - Conversation with طلعت راضي
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 05:37:45 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with طلعت راضي طلعت راضي                    I would like to cancel my order #9412013429           09:29 AM, 26th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:29 AM, 26th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:29 AM, 26th Jan                     طلعت راضي                    1           09:29 AM, 26th Jan                   MAX UAE whatsapp bot                    Hello طلعت راضي , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:29 AM, 26th Jan                     طلعت راضي                    Cancellation of order           09:29 AM, 26th Jan                   MAX UAE whatsapp bot                    Hi طلعت راضي , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:29 AM, 26th Jan                     طلعت راضي                    5           09:29 AM, 26th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:29 AM, 26th Jan                     طلعت راضي                    Okay           09:30 AM, 26th Jan                   hamza                   Hi Dear Customer, Good morning, Thank you for contacting Max. My name is Hamza, I will be happy to help you.           09:31 AM, 26th Jan                     طلعت راضي                    Good morning           09:31 AM, 26th Jan                     طلعت راضي                    I would like to cancel my order #9412013429           09:31 AM, 26th Jan                     طلعت راضي                    As I have placed it by mistake           09:32 AM, 26th Jan                     طلعت راضي                    I’m not able to cancel the order so could you please do it from your end           09:32 AM, 26th Jan                     طلعت راضي                    Waiting for your response           09:34 AM, 26th Jan                   hamza                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           09:35 AM, 26th Jan                   hamza                   Is there anything else I can assist you with?           09:35 AM, 26th Jan                     طلعت راضي                    No thanks a lot           09:36 AM, 26th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max.  Have a wonderful day.           09:36 AM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5627659