Subject: Ticket Assigned - Conversation with Shafaq Fareed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 23:05:15 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shafaq Fareed Shafaq Fareed                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  shafaq fareed Bot:  Hi shafaq fareed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412000177 Bot:   Congrats! Your order is successfully placed.?    Your estimated collection date is 26/01/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0529323294            02:55 AM, 26th Jan                     Shafaq Fareed                    Ok           02:56 AM, 26th Jan                     Shafaq Fareed                    Can i collect my order today ?           02:56 AM, 26th Jan                     Shafaq Fareed                    Its available in the store?           02:56 AM, 26th Jan                   Mohammed                   Hi Shafaq, Thank you for contacting Babyshop .My name is Mohammed, I will be happy to assist you.           02:57 AM, 26th Jan                   Mohammed                   Please note that order will be ready for collection on 26/01/2023.           02:58 AM, 26th Jan                   Mohammed                   When your order is ready for pick up you will receive notification regarding to that.We request you to allow us sometime and if you did not get update till the end of the day regarding collection of your order please contact us again.           02:59 AM, 26th Jan                   Mohammed                   Is there anything else may I assist you?           02:59 AM, 26th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Babyshop.           03:04 AM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5627406