Subject: Ticket Assigned - Conversation with Noshaba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 21:13:23 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noshaba Noshaba                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi noshaba, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411895581 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585740980            12:57 AM, 26th Jan                     Noshaba                    I want to know if i can pick my order ?           12:58 AM, 26th Jan                     Noshaba                    I ordered it for home delivery but its going to be delivered on Saturday           12:58 AM, 26th Jan                     Noshaba                    But if i can pick it up by tomorrow?           12:58 AM, 26th Jan                   Mohammed                   Hi Noshaba, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           12:59 AM, 26th Jan                     Noshaba                    Hi Muhammad           01:00 AM, 26th Jan                     Noshaba                    I've ordered online and i selected home delivery by mistake           01:00 AM, 26th Jan                     Noshaba                    And its going to be deliver on saturday or sunday           01:00 AM, 26th Jan                     Noshaba                    Can u please check for me if i can change the option to self collection?           01:01 AM, 26th Jan                     Noshaba                    And if i can collect my order before saturday?           01:01 AM, 26th Jan                   Mohammed                   Your order has been placed successfully and will be delivered and will be delivered on 28-01-2023.           01:01 AM, 26th Jan                     Noshaba                    Yes i know that           01:02 AM, 26th Jan                     Noshaba                    But i want to know if i can self collect before 28-01-2023?           01:03 AM, 26th Jan                     Noshaba                    Any body there?           01:03 AM, 26th Jan                     Noshaba                    ?           01:04 AM, 26th Jan                   Mohammed                   We are sorry we you can not do that as the order information till now not updated.           01:06 AM, 26th Jan                     Noshaba                    Ok thank you           01:06 AM, 26th Jan                   Mohammed                   Is there anything else may I assist you?           01:08 AM, 26th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.           01:12 AM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5627331