Subject: Ticket Assigned - Conversation with Saad Sain
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 21:12:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saad Sain Saad Sain                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi saad sain, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:02 AM, 25th Jan                     Saad Sain                    I already returned some items kindly add amount to shukran pay as soon as possible           01:03 AM, 25th Jan                   Mohammed                   Hi Saad, Thank you for contacting Max.My name is Mohammed, I will be happy to assist you.           01:07 AM, 25th Jan                   Mohammed                   We would like to inform you that we have processed the refund of amount 112 AED in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout           01:09 AM, 25th Jan                   Mohammed                   Is there anything else may I assist you?           01:09 AM, 25th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.           01:11 AM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5623770