Subject: RE: 1702476625
From: Riyas Muhammad <[email-masked]>
To: Faraz Lohani <[email-masked]>, Akramullah Khan <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Cc: Ansari Mustak <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 24 Jan 2023 06:08:45 +0000

Dear @Faraz Lohani<mailto:[email-masked]>

RO 2.320 reversed to customer account on same day

Dear @MOHAMMED MURSHED<mailto:[email-masked]>

Pls confirm this (17.280 to customer my credit.)

Regards
Riyas | Landmark Oman

From: Faraz Lohani <[email-masked]>
Sent: 21 January 2023 03:55
To: Akramullah Khan <[email-masked]>; Riyas Muhammad <[email-masked]>; MOHAMMED MURSHED <[email-masked]>
Cc: Ansari Mustak <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: 1702476625

Hi @Riyas Muhammad<mailto:[email-masked]>,

Please update.

From: Akramullah Khan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 3, 2023 1:13 PM
To: Riyas Muhammad <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>
Cc: Ansari Mustak <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: 1702476625

Dear Riyas,

Please refund only 2.320 which is actual payment done in this transaction.

Balance amount was paid thru My credit

Dear Mohammed,

Order Value 19.600 OMR was paid thru My Credit 15.550+ Shukran 1.73(total 17.280 OM) and Card 2.320.
Hence refund also will be done to original payment method only
Card refund 2.320 will be refunded to bank.

Since you have removed total my credit amount of 19.600 please raise new jira ticket and add back 17.280 to customer my credit.
Kindly acknowledge once done.

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

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From: Riyas Muhammad <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 26, 2022 9:54 AM
To: Akramullah Khan <[email-masked]<mailto:[email-masked]>>
Cc: Ansari Mustak <[email-masked]<mailto:[email-masked]>>
Subject: 1702476625

Dear Akram,

Subject refund request received for RO 19.600, however original made as  RO 17.280 shukran and remaining  made from card (RO 2.300) and we are able to reverse only card payment to customer account.

Please check and advise this

Regards
Riyas | Landmark Oman

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