Subject: New Reply Received - RE: We’ve received your return r =?utf-8?Q?equest.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 07:24:49 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  RE: We’ve received your return r	=?utf-8?Q?equest.  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear team,</div>
<div></div>
<div></div>
<div class="MsoNormal">As below photo, I have left the item in front of the entrance door of my home, #1205 South Tower 2, Dubai Creek Residences, Dubai Creek Harbour, Dubai.</div>
<div></div>
<div></div>
<div class="MsoNormal">Please confirm your arrangement to return the item. Thank you. Kangho Rho (971 50 651 3401).</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="190" height="253" style="width:1.9791in;height:2.6354in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTc3ODEwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4zK2qd9DKe7H_vdcf_L71KmhTOQUo1SS5PCDNQVL3M0" data-id="2044009778102"></div>
<div></div>
<div></div>
<div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><div class="MsoNormal"><b></b></div></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: [email-masked] &lt;[email-masked]&gt; <br><b>Sent:</b> Saturday, 7 January 2023 6:48 PM<br><b>To:</b> 'Centrepoint' &lt;[email-masked]&gt;<br><b>Subject:</b> RE: [#5520713] - RE: We’ve received your return r =?utf-8?Q?equest.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Further to the below email, please arrange to have the item picked up at any time on Sunday or thereafter.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks and regards, </div>
<div></div>
<div></div>
<div class="MsoNormal">Kangho Rho</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; <br><b>Sent:</b> Saturday, 7 January 2023 6:45 PM<br><b>To:</b> 'Centrepoint' &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><b>Subject:</b> RE: [#5520713] - RE: We’ve received your return r =?utf-8?Q?equest.</div>
<div></div>
<div></div>
</div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks for feedback.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">I followed your instructions and replied to the email with my home address and contact information. I will leave the item outside my door for the delivery person to collect at their convenience.</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:12.0pt;font-family:-apple-system;color:#374151;background:#F7F7F8"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Kangho Rho</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; <br><b>Sent:</b> Saturday, 7 January 2023 5:36 PM<br><b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Subject:</b> Re: [#5520713] - RE: We’ve received your return r =?utf-8?Q?equest.</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div><div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Kangho,</span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any convenience. Please note that we created a new return request on 1/7/23. You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details once you want the items to be collected so we can arrange the delivery.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br><br>We are looking forward to hear from you soon. Thank you for your help!</span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> Thank You,</span></div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:black;background:white">Centrepoint </span><span style="font-size:10.5pt;font-family:-apple-system">Support Team</span>
</div>
<div></div>
<div></div>
</div>
</div></div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5520713:1125156</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
</div>
<div></div>
<div></div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5520713