Subject: Ticket Assigned - Conversation with Vini
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 19:01:26 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vini Vini                    Hi           10:47 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:47 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Hello Vini , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:47 PM, 18th Jan                     Vini                    2           10:48 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:48 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:48 PM, 18th Jan                     Vini                    2           10:48 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:48 PM, 18th Jan                     Vini                    1           10:48 PM, 18th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:48 PM, 18th Jan                     Vini                    [email-masked]           10:48 PM, 18th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:48 PM, 18th Jan                   Mohammed                   Hi Vini, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           10:50 PM, 18th Jan                     Vini                    Hi i have one request           10:51 PM, 18th Jan                     Vini                    9410680940           10:51 PM, 18th Jan                     Vini                             10:51 PM, 18th Jan                     Vini                    Product tie is missing and littl damaged , and no tag on the item           10:53 PM, 18th Jan                   Mohammed                   We are sorry to hear that you received  missing item .As we can see return request created and item will be collected with in 3-5 working days.           10:54 PM, 18th Jan                     Vini                    No tag attached on the item           10:55 PM, 18th Jan                   Mohammed                   We will consider that once the order collect.           10:58 PM, 18th Jan                   Mohammed                   Is there anything else may I assist you?           10:58 PM, 18th Jan                     Vini                    Nothing else thank you           10:59 PM, 18th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:00 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5604107