Subject: Ticket Assigned - escalation late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 18:25:51 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation late delivery Hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410347801 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011423000706     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0544552200            10:17 PM, 18th Jan                   Mohammed                   Hi Dea Customer, Thank you for contacting Splash .My name is Mohammed, I will be happy to assist you.           10:20 PM, 18th Jan                     Hi                    Ok           10:21 PM, 18th Jan                   Mohammed                   We are sorry for delay in your order.           10:23 PM, 18th Jan                   Mohammed                   We have forwarded your query to the concerned team to arrange the delivery and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:23 PM, 18th Jan                   Mohammed                   Is there anything else may I assist you?           10:23 PM, 18th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Splash.            10:25 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5604016