Subject: Ticket Assigned - Conversation with Rahul g.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 17:32:11 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rahul g. Rahul g.                    2           09:03 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:03 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Hello Rahul G. , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:03 PM, 18th Jan                     Rahul g.                    2           09:03 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            09:03 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:03 PM, 18th Jan                     Rahul g.                    3           09:03 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Hi Rahul G. , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:03 PM, 18th Jan                     Rahul g.                    3           09:03 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            09:03 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:03 PM, 18th Jan                     Rahul g.                    3           09:04 PM, 18th Jan                   Centrepoint UAE whatsapp bot                    Hi Rahul G. , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:04 PM, 18th Jan                     Rahul g.                    5           09:05 PM, 18th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:05 PM, 18th Jan                   Mohammed                   Hi Rahul G, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           09:08 PM, 18th Jan                     Rahul g.                    i would like to return an item           09:08 PM, 18th Jan                     Rahul g.                    hello           09:12 PM, 18th Jan                   Mohammed                   Please confirm if you are contacting regarding the following order number:9410528530           09:17 PM, 18th Jan                     Rahul g.                    yes           09:17 PM, 18th Jan                   Mohammed                   Return request created           09:22 PM, 18th Jan                   Mohammed                   We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.  Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.           09:23 PM, 18th Jan                     Rahul g.                    thanks           09:25 PM, 18th Jan                     Rahul g.                    i clicked the blue text link           09:25 PM, 18th Jan                     Rahul g.                    filled the address and it said successful           09:25 PM, 18th Jan                   Mohammed                   Tracking number for return request is RP011823002570           09:28 PM, 18th Jan                   Mohammed                   https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&utm_source=           09:29 PM, 18th Jan                   Mohammed                   Is there anything else may I assist you?           09:29 PM, 18th Jan                     Rahul g.                    no           09:30 PM, 18th Jan                   Mohammed                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:31 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5603847