Subject: Ticket Assigned - Conversation with Dhal
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 16:31:53 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dhal Dhal                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi dhal, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558766517            08:25 PM, 18th Jan                   Mohammed                   Hi Dhal, Good morning, Thank you for contacting Splash .My name is Mohammed, I will be happy to assist you.           08:26 PM, 18th Jan                     Dhal                    Hi I would like to ask question about ladies underwear is it exchangeable?           08:26 PM, 18th Jan                     Dhal                    New unworn           08:26 PM, 18th Jan                   Mohammed                   We are sorry to inform you that underwear can not be return or exchange.           08:27 PM, 18th Jan                     Dhal                    Thanks           08:27 PM, 18th Jan                   Mohammed                   Is there anything else may I assist you?           08:28 PM, 18th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint Splash.            08:31 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5603592