Subject: Ticket Assigned - Conversation with Sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 23:23:56 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Sara                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi sara, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97433481605            02:57 AM, 15th Jan                     Sara                    ?           02:58 AM, 15th Jan                   Mohammed                   Hi Sara, Good morning, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           03:13 AM, 15th Jan                   Mohammed                   Please confirm if you are contacting regarding the following order number:4708989648           03:16 AM, 15th Jan                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           03:19 AM, 15th Jan                   Mohammed                   Hi Sara, I have not received a response from you still, please confirm if we are still connected?           03:22 AM, 15th Jan                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:23 AM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5588174