Subject: New Reply Received - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 10:53:43 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Thank you for your reply.<br><br>But actually you did not get my point.<br><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>With reference to order number 8406589317, I have returned 2 Items not one.<br></span><br><br><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>With reference to order number 8406194689, I have returned the item </span>

<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>(Balanzo 3-Piece Cookware Set)  <b>Yellow Color With the amount of 18 KD not 14 KD.<br></b></span><br>So, you should process <span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>additional refund of amount <b>KWD 18.00.<br><br><br>Thanks</b></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 12, 2023 at 2:08 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Kareem,<br>
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<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<br>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">With reference to order number 8406589317 we can see that return request created for the item (Balanzo 3-Piece Cookware Set) and we would like to inform you that we have processed the refund of amount KWD 14.00 on 28/12/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>With reference to order number 8406194689 we can see that return request created for the item (Balanzo 3-Piece Cookware Set) and we would like to inform you that we have processed the refund of amount KWD 14.00 on 28/12/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>
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<div>Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline' dir="ltr"> Home Centre </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576546