Subject: Ticket Assigned - Conversation with hazel ann Angeles
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 01:02:41 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hazel ann Angeles hazel ann Angeles                    Hi           04:48 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:48 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:48 AM, 12th Jan                     hazel ann Angeles                    1           04:48 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello Hazel Ann Angeles , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:48 AM, 12th Jan                     hazel ann Angeles                    1           04:48 AM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:48 AM, 12th Jan                     hazel ann Angeles                    9410095099           04:49 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery    If you wish to cancel your order, please flow below link.               04:49 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:49 AM, 12th Jan                     hazel ann Angeles                    2           04:49 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:49 AM, 12th Jan                     hazel ann Angeles                    1           04:49 AM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:49 AM, 12th Jan                     hazel ann Angeles                    [email-masked]           04:50 AM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:50 AM, 12th Jan                     hazel ann Angeles                    How come my order will not process?           04:50 AM, 12th Jan                     hazel ann Angeles                    I purchased it last night because there’s a time it will ended           04:51 AM, 12th Jan                   Mohammed                   Hi Hazel, Good morning, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           04:51 AM, 12th Jan                     hazel ann Angeles                    Goodmorning           04:51 AM, 12th Jan                     hazel ann Angeles                    I received a msg that my ordered cannot be processed?           04:52 AM, 12th Jan                     hazel ann Angeles                    It’s cash on delivery and all the items  I add to cart was removed           04:52 AM, 12th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:53 AM, 12th Jan                     hazel ann Angeles                    See here’s thệ detailed           04:53 AM, 12th Jan                     hazel ann Angeles                    Pls do so asap           04:53 AM, 12th Jan                     hazel ann Angeles                    There’s a time for the sale last night I purchased it           04:53 AM, 12th Jan                   Mohammed                   We'd like to confirm  you that order 9410095099 has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.            04:54 AM, 12th Jan                     hazel ann Angeles                    I make it cash           04:54 AM, 12th Jan                     hazel ann Angeles                             04:55 AM, 12th Jan                   Mohammed                   Where you placed a new order with cash on delivery payment method and the order 9410097454 placed successfully.           04:55 AM, 12th Jan                   Mohammed                   Is there anything else may I assist you?           04:56 AM, 12th Jan                     hazel ann Angeles                    The first transaction was failed I know because insufficient balance on my debit’s husband, but I placed an ordered again to pay by cash and it was successful correct           04:56 AM, 12th Jan                   Mohammed                   Where you placed a new order with cash on delivery payment method and the order 9410097454 placed successfully.           04:56 AM, 12th Jan                   Mohammed                   Is there anything else may I assist you?           04:56 AM, 12th Jan                     hazel ann Angeles                    So sure? I will have all my items on January 14v           04:57 AM, 12th Jan                     hazel ann Angeles                    All the items I will receive hopefully by January 14?           04:58 AM, 12th Jan                     hazel ann Angeles                    Hey           04:58 AM, 12th Jan                     hazel ann Angeles                    Thanks again           04:59 AM, 12th Jan                   Mohammed                   Be sure we will do the needful.           05:01 AM, 12th Jan                     hazel ann Angeles                    Yes do so, I’m happy with the items on the store and 1st time trying the online.           05:01 AM, 12th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.            05:02 AM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5577836