Subject: Ticket Assigned - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 16:49:36 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery Sudhina                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sudhina Bot:  Hi sudhina, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409976263 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011123001832     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  586205578            08:37 PM, 11th Jan                     Sudhina                    Ok           08:37 PM, 11th Jan                   Mohammed                   Hi Sudhina, Good morning, Thank you for contacting Max .My name is Mohammed, I will be happy to assist you.           08:38 PM, 11th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:39 PM, 11th Jan                   Mohammed                   We are sorry for the delay in your order.           08:42 PM, 11th Jan                   Mohammed                   We have forwarded your query to the concerned team to arrange the delivery ASAP and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           08:42 PM, 11th Jan                   Mohammed                   Is there anything else may I assist you?           08:44 PM, 11th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.            08:47 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576987