Subject: Ticket Assigned - Conversation with ……………
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 23:28:49 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with …………… ……………                    Hello           03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Hello …………… , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:04 AM, 08th Jan                     ……………                    2           03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:04 AM, 08th Jan                     ……………                    3           03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Hi …………… , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:04 AM, 08th Jan                     ……………                    2           03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:04 AM, 08th Jan                     ……………                    2           03:04 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:04 AM, 08th Jan                     ……………                    1           03:05 AM, 08th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:05 AM, 08th Jan                     ……………                    kamranzaffar2457@ gmail.com           03:05 AM, 08th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:05 AM, 08th Jan                     ……………                    kamranzaffar2457@ gmail.com           03:06 AM, 08th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:06 AM, 08th Jan                     ……………                    [email-masked]           03:06 AM, 08th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:06 AM, 08th Jan                   Mohammed                   Hi Dear, Thank you for contacting Centrepoint .My name is Mohammed, I will be happy to assist you.           03:09 AM, 08th Jan                   Mohammed                   Could you please share your order number so that I can assist you further?           03:12 AM, 08th Jan                     ……………                    9409489713           03:13 AM, 08th Jan                   Mohammed                   We'd like to confirm you that order 9409489713 has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.  Do place a new order again with us so we will be able to confirm & deliver it you.           03:16 AM, 08th Jan                   Mohammed                   Is there anything else may I assist you?           03:18 AM, 08th Jan                     ……………                    My Kamran Zaffar now I am order new by mistake two-time Unnadu press can you please one and remove           03:19 AM, 08th Jan                   Mohammed                   Please note that order number 9409489713 and 9409486843 did not placed successfully.           03:25 AM, 08th Jan                   Mohammed                   Is there anything else may I assist you?           03:26 AM, 08th Jan                     ……………                    Yes this order           03:26 AM, 08th Jan                     ……………                    2           03:27 AM, 08th Jan                   Mohammed                   Please note that order number 9409489713 and 9409486843 did not placed successfully.           03:27 AM, 08th Jan                     ……………                    Thanks           03:27 AM, 08th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.            03:28 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560373