Subject: Ticket Assigned - Conversation with Hu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 23:21:46 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hu Hu                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  hu Bot:  Hi hu, what do you need help with? Customer:  ? Refund Information Bot:   Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0566654149            03:04 AM, 08th Jan                     Hu                    Hi, two i got duplicated orders 9409490345 and 9409491314. Please cancel both of these as it was duplicated due to bank card maintenance.           03:07 AM, 08th Jan                     Hu                             03:07 AM, 08th Jan                   Mohammed                   Hi Dear, Thank you for contacting us .My name is Mohammed, I will be happy to assist you.           03:09 AM, 08th Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:14 AM, 08th Jan                   Mohammed                   Please note that orders 9409490345 and 9409491314 did not process successfully.Where the order number 9409491352 Placed successfully.           03:18 AM, 08th Jan                   Mohammed                   Is there anything else may I assist you?           03:18 AM, 08th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.            03:21 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560364