Subject: Ticket Assigned - Conversation with Khalid Hafeez
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 17:43:57 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khalid Hafeez Khalid Hafeez                    Hi           09:24 PM, 07th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:24 PM, 07th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:24 PM, 07th Jan                     Khalid Hafeez                    1           09:24 PM, 07th Jan                   MAX UAE whatsapp bot                    Hello Khalid Hafeez , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:24 PM, 07th Jan                     Khalid Hafeez                    3           09:25 PM, 07th Jan                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            09:25 PM, 07th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:25 PM, 07th Jan                     Khalid Hafeez                    3           09:26 PM, 07th Jan                   MAX UAE whatsapp bot                    Hi Khalid Hafeez , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:26 PM, 07th Jan                     Khalid Hafeez                    5           09:26 PM, 07th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:26 PM, 07th Jan                     Khalid Hafeez                    I want cancel my order           09:28 PM, 07th Jan                     Khalid Hafeez                    My oder mumbr is  9409382977           09:29 PM, 07th Jan                   Mohammed                   Hi Khalid, Thank you for contacting Max .My name is Mohammed, I will be happy to assist you.           09:30 PM, 07th Jan                     Khalid Hafeez                    I want cancel my order           09:30 PM, 07th Jan                     Khalid Hafeez                    My oder mumbr is  9409382977           09:31 PM, 07th Jan                   Mohammed                   You can reject the order collection and it will be cancelled.           09:33 PM, 07th Jan                     Khalid Hafeez                    Yas want cancel my oder           09:34 PM, 07th Jan                     Khalid Hafeez                    9409382977           09:35 PM, 07th Jan                     Khalid Hafeez                    Only this one           09:35 PM, 07th Jan                     Khalid Hafeez                    Not other one           09:35 PM, 07th Jan                   Mohammed                   Please note that the order under process we can not cancel it now           09:39 PM, 07th Jan                   Mohammed                   You can contact us after sometime or reject to receive the order.           09:39 PM, 07th Jan                     Khalid Hafeez                    Ok bro thanks ?           09:40 PM, 07th Jan                   Mohammed                   Is there anything else may I assist you?           09:41 PM, 07th Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with Max.            09:43 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5559775