Subject: New Reply Received - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 13:10:39 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hi,</div>
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<div>Where is the refund and update the tabby payments.<br><br><div dir="ltr">Regards,<div>Abdul Afsal</div>
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<div>On 5 Jan 2023, at 3:20 PM, abdul afsal &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Hi,<div><br></div>
<div>SHHITTT You Liers. The item not reached Abu Dhabi Al wahda Mall in last 12 days. I have been to store last few days. Even the store people no idea where the item is. </div>
<div>Don’t be lier to people. If you don’t have item accept it. The courier sent you the SHIT back to warhouse.</div>
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<div>Do some investigation, then write some valid email to customer to apologize . Not like this SHIT.<br><br><div dir="ltr">Regards,<div>Abdul Afsal</div>
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<br><blockquote>On 5 Jan 2023, at 2:47 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi ​Abdul,</div>
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<br>Thank you for contacting us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that you have placed the order on 25 Dec, 2022 and as you did not collected the order. The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.  </div>
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<br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Splash Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5516189