Subject: Ticket Assigned - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 06:13:54 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation Linton                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  linton Bot:  Hi linton, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407414758 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=48422090496     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508439368            10:03 AM, 01st Jan                   hamza                   Hi Linton, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           10:08 AM, 01st Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:10 AM, 01st Jan                   hamza                   Is there anything else I can assist you with?           10:10 AM, 01st Jan                   hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:13 AM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5530846