Subject: New Reply Received - Magnetic lock-not removed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 07:43:47 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Magnetic lock-not removed  Ticket comment <div dir="ltr">Dear team,<div><br></div>
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<div dir="ltr">This was the reply I received from your customer support.How come the issue will be solved,if i dont visit your store.</div>
<div dir="ltr">Is there any other solution for it??<br><br><div dir="ltr">Hi Asha,</div>
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<span style="background-color:rgb(255,229,153)"> Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We request you to visit any nearest store of Centrepoint thet our team will assist you.</span>
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<div dir="ltr"><span style="background-color:rgb(255,229,153)"><br>Feel free to get in touch with us for further assistance.<br><br></span></div>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box"><span style="background-color:rgb(255,229,153)">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</span></div></div>
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<div><font style="background-color:rgb(255,255,255)" color="#0b5394">Regards,</font></div>
<font style="background-color:rgb(255,255,255)" color="#0b5394">Asha Elizabeth</font><div><br></div>
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<div>On Wed, Dec 28, 2022 at 10:27 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5508263</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Asha,<br><br> Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We request you to visit any nearest store of Centrepoint thet our team will assist you.</div>
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<br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5508263