Subject: New Reply Received - Article Feedback - What is your policy on returns?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 12:56:20 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Article Feedback - What is your policy on returns?  Ticket comment <div><br></div>
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<div>On Mon, 19 Dec 2022 at 11:21 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5473302</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5473302<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Bbhazrat,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>As we can see return request created for order number 4706064822 and item will be collected with in 3-5 working days. </div>
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<br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span> </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5473302