Subject: Issue on chat
From: Manish Kumar <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>, jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Mazen Mohammed <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 26 Dec 2022 09:50:08 -0700 (MST)

Dear Mahmoud / Jessie, 

We would like to inform you that we are facing issue on chat, we are getting a pop up saying reconnecting... connecting and after sometime it is saying something went wrong, you are not connected, refresh. 

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/332122 

For your reference please find the attached screen recording and help us to fix it. 

Regards, 
Manish