Subject: New Reply Received - Fwd: 9406864460
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 17:30:47 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Fwd: 9406864460  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hi,</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<br>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Thanks for following up.<span></span>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<br>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
You can close it.</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<br>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Return and refund already triggered and processed.</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<br>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
<br>
</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Regards,</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Shaista</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 25, 2022 8:21:40 PM<br>
<b>To:</b> Shaista Khan khilji &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: 9406864460
</div>
<div> </div>

<div>
<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</font></i></b></div>
<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5497433</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammed Murshed : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Shaista,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
 <br>
We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
<br>
Please note that we create aretut=rn request for the item and our courier team will collect the item with in 3-5 working days.</div>
<div dir="ltr">
<br>
Feel free to get in touch with us for further assistance.<br>
<br>
</div>
</div>
<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team</div>
</div>
<div></div>
<br>

</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5497433