Subject: Ticket Assigned - Conversation with Doralyn ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Dec 2022 19:28:48 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Doralyn ? Doralyn ?                    Hi I order some items online for collection at DCC YOU           11:19 PM, 10th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:19 PM, 10th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:19 PM, 10th Dec                     Doralyn ?                    1           11:19 PM, 10th Dec                   Centrepoint UAE whatsapp bot                    Hello Doralyn ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:19 PM, 10th Dec                     Doralyn ?                    1           11:19 PM, 10th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:19 PM, 10th Dec                     Doralyn ?                    9405229217           11:19 PM, 10th Dec                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 12/12/2022             11:19 PM, 10th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:19 PM, 10th Dec                     Doralyn ?                    2           11:19 PM, 10th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:19 PM, 10th Dec                     Doralyn ?                    1           11:20 PM, 10th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:20 PM, 10th Dec                     Doralyn ?                    [email-masked]           11:20 PM, 10th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:20 PM, 10th Dec                   Mohammed                    Hi Dear, thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:21 PM, 10th Dec                     Doralyn ?                    Hi           11:21 PM, 10th Dec                   Mohammed                   Please note that the order eill be ready for pick up at 11-12-2022           11:22 PM, 10th Dec                     Doralyn ?                    I just ordered online and I need it on Monday so I can collect tomorrow right?           11:22 PM, 10th Dec                   Mohammed                   Will*           11:22 PM, 10th Dec                     Doralyn ?                    Yea I will collect tomorrow at DCC           11:22 PM, 10th Dec                     Doralyn ?                    Please confirm again           11:23 PM, 10th Dec                   Mohammed                   You will receive SMS massage and or email notification once the order ready for collection.           11:24 PM, 10th Dec                     Doralyn ?                    Ok but I need it on Monday event           11:24 PM, 10th Dec                     Doralyn ?                    So I hope it will be ready tomorrow please           11:24 PM, 10th Dec                     Doralyn ?                    Thanks           11:24 PM, 10th Dec                     Doralyn ?                    I’ll pick up in the evening           11:24 PM, 10th Dec                   Mohammed                   You will receive SMS massage and or email notification once the order ready for collection.           11:25 PM, 10th Dec                     Doralyn ?                    Ok thanks           11:26 PM, 10th Dec                   Mohammed                   Is there anything else may I assist you?           11:27 PM, 10th Dec                     Doralyn ?                    It’s fine thanks           11:27 PM, 10th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:28 PM, 10th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5444791