Subject: Ticket Assigned - Conversation with Hamza
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 10 Dec 2022 18:29:10 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hamza Hamza                    Hi           10:07 PM, 10th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            10:07 PM, 10th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:07 PM, 10th Dec                     Hamza                    1           10:07 PM, 10th Dec                   MAX UAE whatsapp bot                    Hello Hamza , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:08 PM, 10th Dec                     Hamza                    Agent           10:08 PM, 10th Dec                   MAX UAE whatsapp bot                    Hi Hamza , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            10:08 PM, 10th Dec                     Hamza                    5           10:08 PM, 10th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:08 PM, 10th Dec                     Hamza                    Can we change the size once we buy something online?  If yes then what is the procedure for that?           10:08 PM, 10th Dec                   Mohammed                    Hi Hamza, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:10 PM, 10th Dec                     Hamza                    Can we change the size once we buy something online?  If yes then what is the procedure for that?           10:12 PM, 10th Dec                     Hamza                    Hi           10:12 PM, 10th Dec                     Hamza                    How are you sir           10:12 PM, 10th Dec                     Hamza                    That's my question           10:12 PM, 10th Dec                   Mohammed                   We are sorry we do not have exchange option for max item.           10:14 PM, 10th Dec                     Hamza                    Cannot change the size?           10:14 PM, 10th Dec                   Mohammed                   Yes you can not.           10:15 PM, 10th Dec                     Hamza                    Can we return?           10:15 PM, 10th Dec                   Mohammed                   Could you please share your order number so that I can assist you further?           10:18 PM, 10th Dec                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           10:19 PM, 10th Dec                     Hamza                    I haven't ordered yet. I'm still ordering it           10:20 PM, 10th Dec                   Mohammed                   Yes you can return the items           10:20 PM, 10th Dec                     Hamza                    Will it return online?           10:20 PM, 10th Dec                   Mohammed                   As the item returnable.           10:20 PM, 10th Dec                   Mohammed                   You can return online or in store.           10:21 PM, 10th Dec                     Hamza                    Ok, I'll order it first, then if the size is not okay, I'll just return it           10:21 PM, 10th Dec                   Mohammed                   Yes you can do that if the item returnable.           10:23 PM, 10th Dec                     Hamza                    How can we know if the item is returnable?           10:23 PM, 10th Dec                     Hamza                    9405221315           10:24 PM, 10th Dec                     Hamza                    Thats my order number           10:24 PM, 10th Dec                     Hamza                    Can u please check if it's returnable or not?           10:25 PM, 10th Dec                     Hamza                    ?           10:27 PM, 10th Dec                   Mohammed                   It is returnable.           10:27 PM, 10th Dec                   Mohammed                   Is there anything else may I assist you?           10:27 PM, 10th Dec                     Hamza                    No Sir           10:28 PM, 10th Dec                     Hamza                    Thanks alot           10:28 PM, 10th Dec                     Hamza                    For your kind support           10:28 PM, 10th Dec                     Hamza                    ??           10:28 PM, 10th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:28 PM, 10th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5444619