Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Dec 2022 18:09:49 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order#47790088426           09:55 PM, 10th Dec                     User                    I requested to return some items from order           09:55 PM, 10th Dec                   Mohammed                    Hi , thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:56 PM, 10th Dec                     User                    I recive daily emails from aramex that pickup has been rescheduled and the reason is : customer didn’t not answer           09:57 PM, 10th Dec                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:57 PM, 10th Dec                     User                    customer unreachable           09:57 PM, 10th Dec                     User                    no one called me           09:57 PM, 10th Dec                     User                    i had anothet order which been delivered 2 days ago and i asked the delivery guy to pick up the returned items and he refused as he wasnt notified           09:58 PM, 10th Dec                     User                    please make sure someone calls and pick up the return items           09:58 PM, 10th Dec                     User                    thank you           09:58 PM, 10th Dec                   Mohammed                   Please confirm if you are contacting regarding the following order number:47790088426           09:58 PM, 10th Dec                   Mohammed                   Could you please share your order number so that I can assist you further?           10:00 PM, 10th Dec                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           10:03 PM, 10th Dec                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           10:05 PM, 10th Dec                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:09 PM, 10th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5444543