Subject: Ticket Assigned - Conversation with retaj falah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Dec 2022 17:02:22 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with retaj falah retaj falah                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  retaj falah Bot:  Hi retaj falah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8405110934 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=100079838732     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  60760089123            08:46 PM, 10th Dec                   Mohammed                    Hi Retaj, thank you for contacting us. I'm Mohammed .I will be happy to help you.           08:46 PM, 10th Dec                     retaj falah                    hi there           08:47 PM, 10th Dec                     retaj falah                    i placed an order around 1am           08:47 PM, 10th Dec                     retaj falah                    and they havent called me or updated me about my ordered           08:47 PM, 10th Dec                     retaj falah                    and fyi i paid online           08:47 PM, 10th Dec                     retaj falah                    and i called the company they told me to call them after           08:48 PM, 10th Dec                     retaj falah                    an hour because they are updating something on the system           08:48 PM, 10th Dec                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:48 PM, 10th Dec                     retaj falah                    thank you           08:49 PM, 10th Dec                   Mohammed                   Please note that the order will be delivered on 11/12/2022.           08:53 PM, 10th Dec                     retaj falah                    so tomorrow right           08:53 PM, 10th Dec                     retaj falah                    may i know what time tomorrow?           08:54 PM, 10th Dec                     retaj falah                    is it okay for them to deliver my order around 1 or 2pm in the afternoon?           08:55 PM, 10th Dec                     retaj falah                    can you please let them know that           08:55 PM, 10th Dec                   Mohammed                   We are sorry we can not mention specific time for delivery.           08:57 PM, 10th Dec                   Mohammed                   Is there anything else may I assist you?           08:59 PM, 10th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:01 PM, 10th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5444269