Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 09:38:02 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style="margin-top: 0px" dir="ltr">Hi</div>
<div dir="ltr">Following on from my previous email, I have received the item. The guy in question waas very unpleasant. His mobile number is +973 36964616.  He gave me the items, said he had change and just walked off. I'm aware his english  maybe limited but he did understand my question "Do you have change". </div>
<div dir="ltr">People like this shouldn't be in customer care services. No excuses should be given. </div>
<div dir="ltr">He just brings your company down! <br>
</div>
Thursday, 08 December 2022, 06:25pm +03:00 from <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>:<br><br><blockquote id="mail-app-auto-quote" cite="16705131020000000236" style="border-left:1px solid #8A25FF; margin:0px 0px 0px 10px; padding:0px 0px 0px 10px">

    

	

	

	

	

	

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<div style="margin-top: 0px" dir="ltr">Dear Sir or Madam </div>
<div dir="ltr">I placed an order, as below on 7 December 2022. I received a telephone call today to which I could not answer as I'm a Teacher. I returned the call. No answer.  I called again. My call was ended. I called again to which I got an answer. I told the guy I would be home after 7pm. </div>
<div dir="ltr">I then received a text message to say he was off duty and the driver would call me to deliver tomorrow. I replied and said he was a liar and I would report him. </div>
<div dir="ltr">He then sent me a message saying this: </div>
<div dir="ltr">"Don't complain about me bcoz I have small kids I work for her</div>
<div dir="ltr"> Morning i start work 7:50 am<br>
Not possible for me but i will bring for you bcoz company salary give me only for 9 hours par day<br>
Thanks i will call you 7pm" </div>
<div dir="ltr">Can you please deal with this delivery man. He is disgraceful. <br>
</div>
Wednesday, 07 December 2022, 10:53pm +03:00 from Max Fashion <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>:<br><br><blockquote id="mail-app-auto-quote_mr_css_attr" cite="16704428300000426823" style="border-left:1px solid #8A25FF;margin:0px 0px 0px 10px;padding:0px 0px 0px 10px">

    

	

	

	

	

	

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										Order number  7804831246 has been shipped.
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															Your products have been shipped.
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															Hi Lorraine Carr, your order number is  7804831246 														</td>
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																																										The tracking number is <span style="color:#00b9e5"><a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=FC1207220009435&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_BH_en" style="color:#00b9e5;text-decoration: none" target="_blank" rel="noreferrer">FC1207220009435.</a></span>
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																	Order shipping to   <br><b>Lorraine Carr</b><br>
																									                                   	 	Era Tower<br>
																	 								                                   	 								                                   	 	 Road 2845<br>
								                                   	 								                                   	 								                                   	 	City centre<br>
								                                   	 								                                   	 								                                     								                                     	Seef,
								                                     								                                      								                                     	Bahrain
								                                     								                                     																	 								                                     									                                     		<br>
								                                     								                                     Mobile: <span class="js-phone-number_mr_css_attr"><span class="js-phone-number">+973 33477757</span></span>
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																				Payment Method:  <br><b>Cash on Delivery</b><br>
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							                                 	<span style="float: right">Consignment Number: 88884001085520221207</span>
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															       <strong> MAX </strong>
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				<table align="center" width="100%" style="border:1px      solid #eeeeee;max-width:290px;min-height:95px;background-color:f9f9f9" class="getintouch_mr_css_attr_mr_css_attr">
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<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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										<td><img alt="call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width="38"></td>
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<strong>Call us on <span class="js-phone-number_mr_css_attr"><span class="js-phone-number">8000-1629</span></span>.</strong> <br>7 days a week, 24 hours a day</div>
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</td>
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		<tr>
			<td class="two-column_mr_css_attr_mr_css_attr" style="padding: 5px 0 0 0;background: #eeeeee" align="center">
        <table width="100%">
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				<div class="content_mr_css_attr_mr_css_attr">
<div class="column_mr_css_attr_mr_css_attr" style="width:49%;display:inline-block">
	<table width="100%">
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<tr>
			<td class="inner_mr_css_attr_mr_css_attr" align="left">
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<div class="column_mr_css_attr_mr_css_attr" style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class="inner_mr_css_attr_mr_css_attr" align="right">
				<table class="contents_mr_css_attr_mr_css_attr">
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						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/bh/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_BH_en" target="_blank" style="text-decoration:none;color:#848483" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.maxfashion.com/bh/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_BH_en" target="_blank" style="text-decoration:none;color:#848483" rel="noreferrer">Terms &amp; Conditions</a>
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</div>

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</td>
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</blockquote>
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</blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5435933