Subject: Note Added - [#5358113] Order not received yet
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 16:03:50 +0000

Hi ,    cp zcc added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5358113    Subject:  Order not received yet   Requester: hi    Note Content:   <div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Dear Team,</span></div>
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<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Please find the attached mail by Mr. Hussain, regarding fraudulent CNC orders, instructing
 us to refund the same.</span></div>
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<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">The order in question is one such order in the mail where we have done the refund on 29.11.2022...</span></div>
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<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Refund details are attached ...</span></div>
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<span style="font-size:12pt"><b>Thanks &amp; Regards,</b></span>
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<b>Mafaz</b>
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<span style="font-size:12pt"><b>CP - ZAHIA CC</b></span>
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<span style="font-size:12pt"><b>STORE CODE - 21479</b></span>
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<span style="font-size:12pt"><b>052 8987238</b></span>
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<span style="font-size:12pt"><b>052 8987092</b></span>
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<div>From: cpsplash zcc &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, December 8, 2022 6:46 PM<br>
<b>To:</b> Ops cpzcc &lt;[email-masked]&gt;<br>
<b>Cc:</b> cp zcc &lt;[email-masked]&gt;; Devender Singh &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5358113] - Order not received yet
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<span style='font-size:10.0pt; font-family:"Helvetica",sans-serif'>Best Regards,</span>
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<span style='font-family:"Arial Black",sans-serif'>Catherine Njoroge</span><span style='font-family:"Arial Black",sans-serif'></span>
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<span style='font-size:10.0pt; font-family:"Helvetica",sans-serif'>Store Manager – Splash ZCC</span><span style="font-size:10.0pt"></span>
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<span style='font-size:10.0pt; font-family:"Helvetica",sans-serif'>CUG Line: +971 52 8987128</span><span style="font-size:10.0pt"></span>
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<b>From:</b> Charissa MariePastor &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, December 8, 2022 6:14 PM<br>
<b>To:</b> cpsplash zcc &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5358113] - Order not received yet</div>
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<a href="mailto:[email-masked]" id="OWAAMB693BC855E4740DCA7D91AA941D532CB" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@cpsplash zcc</span></a>, team please do the needful.</div>
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Thanks,</div>
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Charissa</div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, December 8, 2022 1:23 AM<br>
<b>To:</b> Charissa MariePastor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5358113] - Order not received yet</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt; font-family:-apple-system"> Hi Team,<br>
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Problem Statement: Late C&amp;C<br>
With reference to the order number: 9401791325<br>
Tracking ID: 103034885<br>
Store Code:  Splash21479<br>
Customer contact number : +971526867095</span>
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<strong><span style="font-family:-apple-system">Assistance Required: prove of collection</span></strong><b><br>
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Thank you for your help.</span>
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<span style="font-size:10.5pt; font-family:-apple-system">On Sun, 27 Nov at 7:50 PM
<span class="x_separator">, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt; font-family:-apple-system"> Hi Team,<br>
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Problem Statement: Late C&amp;C<br>
With reference to the order number: 9401791325<br>
Tracking ID: 103034885<br>
Store Code:  Splash21479</span>
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<span style="font-size:10.5pt; font-family:-apple-system">Customer contact number : +971526867095<br>
Assistance Required: Urgent Delivery<br>
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Issue Description: ​The order status showing ready for pickup when customer visited the store to collect it the staff told her that it's lost kindly check and contact the customer to arrange the collection</span>
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Thank you for your help.<br>
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Regards,</span>
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<span style="font-size:10.5pt; font-family:-apple-system">Mais hasan</span>
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</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5358113:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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