Subject: New Reply Received - Return of ordered items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 06:15:28 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Return of ordered items  Ticket comment <div dir="auto">Good morning,</div>
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<div dir="auto">Please let me know what information you need, as there is nothing requested from me in your mail. It's only mentioned, that the item will be collected within 33(!)-5 working days??</div>
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<div dir="auto">Thank you,</div>
<div dir="auto">Monika</div>
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<div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Sprint Samsung Galaxy Note9.</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 08/12/2022  03:24  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Return of ordered items </div>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5420092</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammed Murshed : </div>
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<div dir="ltr">Hi Monika,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>​Please note that return request created and item will be collected with in 33-5 working days.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5420092