Subject: Ticket Assigned - Conversation with Charmagne Lizette Bandiola
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 18:59:05 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Charmagne Lizette Bandiola Charmagne Lizette Bandiola                    1           10:44 PM, 07th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:44 PM, 07th Dec                   Centrepoint UAE whatsapp bot                    Hello Charmagne Lizette Bandiola , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:44 PM, 07th Dec                     Charmagne Lizette Bandiola                    1           10:44 PM, 07th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:44 PM, 07th Dec                     Charmagne Lizette Bandiola                    9404721451           10:45 PM, 07th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC120722001080    You can also easily track your order from My Account > Order History.             10:45 PM, 07th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:45 PM, 07th Dec                     Charmagne Lizette Bandiola                    2           10:46 PM, 07th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:46 PM, 07th Dec                     Charmagne Lizette Bandiola                    1           10:46 PM, 07th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:46 PM, 07th Dec                     Charmagne Lizette Bandiola                    [email-masked]           10:46 PM, 07th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:46 PM, 07th Dec                   Mohammed                    Hi Dear, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:49 PM, 07th Dec                   Mohammed                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 971525580507.  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           10:52 PM, 07th Dec                   Mohammed                   Is there anything else may I assist you?           10:58 PM, 07th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:58 PM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5431097