Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 16:14:59 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div id="yiv2675431878"><div>Hi<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId8260164b-3815-495c-866e-63f1d12c389b" class="inline-image-global inlined-image-cid-8260164b-3815-495c-866e-63f1d12c389b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU2OTkxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.47JwvgUPs80MiIfMBr1K_oA3WuvxT4qVAWtdK8GUk4k" data-id="2044006569914" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId158f7320-a9c6-450d-8b7f-95e606c295b8" class="inline-image-global inlined-image-cid-158f7320-a9c6-450d-8b7f-95e606c295b8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU2OTkxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9nbpKC_B-VOFxAJ_jwtib6Za_l_c8zH1PAaVHysx90w" data-id="2044006569915" style="width:100%;max-width:800px"><br>
</div>
<br><br><div><br></div>
<div>Attached   are  the  photo   from  the   order </div>
<div>
<div class="yiv2675431878yahoo-compose-assist-image-card yiv2675431878ymail-android-inline-img-container yiv2675431878ymail-card">
<img id="yiv2675431878ymail_attachmentIdce1df710-5ac1-458a-9d4c-7164c1650df0" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU2OTkxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DpgkycGLkDl759up9wH4lXwbHKoo4Edr2auQTelvCgA" data-id="2044006569919" style="width:100%;max-width:800px" class="yiv2675431878inline-image-global yiv2675431878inlined-image-cid-ce1df710-5ac1-458a-9d4c-7164c1650df0"><br>
</div>
<br><br><br><div id="yiv2675431878ymail_android_signature"><a rel="noreferrer" id="yiv2675431878ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv2675431878yqt97505" class="yiv2675431878yqt1058450329"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
</div>
</blockquote></div>
</div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Dec 7, 2022 at 20:05, Super Kids</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2675431878"><div>Dear  Mr<div>Attached   are  the  photo  of  the  missing   items   and   wrong  iteam</div>
<div>
<div class="yiv2675431878yahoo-compose-assist-image-card yiv2675431878ymail-android-inline-img-container yiv2675431878ymail-card">
<img id="yiv2675431878ymail_attachmentIdc4a161ed-ecc2-4c8a-98a8-a9f7ffad4ab5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU2OTkxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.F3k0YaId2TykMpou10OVCNFVA_g5OZRQYI7U4SdkRfM" data-id="2044006569918" style="width:100%;max-width:800px" class="yiv2675431878inline-image-global yiv2675431878inlined-image-cid-c4a161ed-ecc2-4c8a-98a8-a9f7ffad4ab5"><br>
</div>
<div class="yiv2675431878yahoo-compose-assist-image-card yiv2675431878ymail-android-inline-img-container yiv2675431878ymail-card">
<img id="yiv2675431878ymail_attachmentIdcf28aaf0-5242-4725-b3fa-c9b68912bc07" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU2OTkxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7YWESLLrM4ZNxCgYnHXQ0jnWFNKHKesMUsKCTpuLm4s" data-id="2044006569917" style="width:100%;max-width:800px" class="yiv2675431878inline-image-global yiv2675431878inlined-image-cid-cf28aaf0-5242-4725-b3fa-c9b68912bc07"><br>
</div>
<div class="yiv2675431878yahoo-compose-assist-image-card yiv2675431878ymail-android-inline-img-container yiv2675431878ymail-card">
<img id="yiv2675431878ymail_attachmentIdc270987d-bfe2-4e9a-abf6-bda071299a40" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU2OTkxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Kz1wu-_B5-BDHk9yPhCRbXG5j6PNhV6lK-M5uwL2VqQ" data-id="2044006569916" style="width:100%;max-width:800px" class="yiv2675431878inline-image-global yiv2675431878inlined-image-cid-c270987d-bfe2-4e9a-abf6-bda071299a40"><br>
</div>
<div class="yiv2675431878yahoo-compose-assist-image-card yiv2675431878ymail-android-inline-img-container yiv2675431878ymail-card">
<img id="yiv2675431878ymail_attachmentIdf6395b52-5ad2-4ba3-a697-e8e5910374e0" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU2OTkyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JcfkkDbcNAuXTfcR0HYWMtniwALqB_1ymZyzs_3WWI8" data-id="2044006569920" style="width:100%;max-width:800px" class="yiv2675431878inline-image-global yiv2675431878inlined-image-cid-f6395b52-5ad2-4ba3-a697-e8e5910374e0"><br>
</div>The   trouser  came   without   a  shirt. It  was  a  pyjama  set  of  3  pieces  and   i  got  only  one  piece. </div>
<div>The  second   item   is  the  short  i got   it wrong  size 14  and   order   size  12</div>
<div>The   third item  is the  fifa 5 Teams  toy  squishy  it  was  supposed   to  be   5  pieces in  a  set . I  got  only  one .</div>
<div><br></div>
<div>I  hope  i  can   get  my   refund   back </div>
<div>I  reported   to  call  centre and   till  now  no  one  has  came   to get  the  items   . And   refund   is  given</div>
<div>I  hope   you   solve  the   issue </div>
<div>Thanks</div>
<div>Nahla</div>
<div>99321535<br><br><br><br><br><div id="yiv2675431878ymail_android_signature"><a rel="noreferrer" id="yiv2675431878ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv2675431878yqt80224" class="yiv2675431878yqt6240524520"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Wed, Nov 30, 2022 at 21:22, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2675431878"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Nahla,</div>
<div dir="ltr">
<br>Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We request you to please specify your item which you have received a wrong item along with its price so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong item you received with mising item name as it show in the website.<br><br>We look forward to hearing from you.<br><br>
</div>
</div>
<div style="margin-top:0px">Thank You,<div id="yiv2675431878yqtfd11640" class="yiv2675431878yqt4254906301">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>
</div>Support Team</div>
</div>

	

<div id="yiv2675431878yqtfd38797" class="yiv2675431878yqt4254906301">

</div>
</div></div></div> </div> </blockquote></div>
</div>
</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5379223