Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 11:01:57 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>Your courier partner has shown again their lies. Utterly unprofessional.</div>
<div>I have never rejected my order. Why would I waste my time during National Day holidays browsing your website to find gifts for my wife and children only to reject it when it's going to be delivered?</div>
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<div>Your incompetent courier partner called me asking for my location which I gave through whatsapp location map.<br><br>
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<div>After that there were no more calls. Later SMS message came informing me my package cannot be delivered because it's rejected by me.</div>
<div>Then I asked that courier of yours why he didn't deliver my package.</div>
<div>His answer? The area is not covered by your courier.</div>
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<div>Is it clear now?</div>
<div>Why would I reject my own order? </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU0MTQ4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Yi_XQ_6Rljp7LPU9rMUU0Y6QMt89_hl1m1AyXr9CEBA" data-id="2044006541487" alt="image.png" width="246" height="547"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 6 Dec 2022 at 21:17, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">
<div dir="ltr">Hi Fitra ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to contact you on 971555726834 but the order rejected from your end.<br><br>​Kindly confirm your contact number.</div>
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<br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5421849