Subject: Note Added - [#5410255] late c c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 06:19:10 +0000

Hi ,    Akansha Khanna added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5410255    Subject:  late c c   Requester: NABK    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Osama,</div>
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<div class="MsoNormal">Hi <a id="OWAAMAF28B917A46D49A8B6E412A7F3557C8E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>, Could you please share some more details like what is the item for below issue, what is shipment date and necessary details to Osama –
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Delivery <br>
Order ID: 9403866278<br>
Store Code:ShoeMart21477 <br>
Tracking ID:940386627899990001</span></div>
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Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.<br>
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</span>Regards,</div>
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<div class="MsoNormal">Akansha Khanna</div>
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<div class="MsoNormal">Executive - E-Commerce</div>
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<span style="color:black">Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span><span style="color:#1F497D"></span>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&amp;data=02%7C01%7CAkansha.Khanna1%40landmarkgroup.com%7C94a67c61078e4cd68e4c08d8232b88da%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637298017164889336&amp;sdata=i4G1rxEa%2BWx1CmsrHBiVJKVaon1l1grwZB1pgbZzyIs%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black;text-decoration:none'><img width="233" height="57" style="width:2.4236in;height:.5972in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjUyNTgyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.00QlKS-iDb8Qqxwj80uAOYj257SZkT8An7PsMIvBk6U" data-id="2044006525822"></span></a><span style="color:#1F497D"></span>
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<div>From: Lelani Uypala &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, December 7, 2022 10:13 AM<br>
<b>To:</b> Osama Kanan &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Abhineshwaran S &lt;[email-masked]&gt;; Akansha Khanna &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5410255] - late c c</div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Hi <a id="OWAAMC79494E17B1D4814BD056671DCC23FF1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Segoe Condensed",sans-serif;text-decoration:none'>@Akansha Khanna</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Kindly share required details to Osama.</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Thank you.</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif;color:black'>Lelani Uypala</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Executive - eCommerce</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif;color:black'>Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span></div>
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<b>From:</b> Osama Kanan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, December 7, 2022 9:26 AM<br>
<b>To:</b> Lelani Uypala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhineshwaran S &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Akansha Khanna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5410255] - late c c</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi
<a id="OWAAMD5D18BF3FF58DD4CB88C1B464DF0FBB7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Helvetica",sans-serif;text-decoration:none'>@Lelani Uypala</span></a>,
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Kindly, provide more details about the below issue! as well as please share more details about this store to check the store status from IT backend.
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Times New Roman",serif;color:black'>Best Regards,</span></b></div>
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<div class="MsoNormal"><b><span style='font-family:"Helvetica",sans-serif'> </span>Osama Kanan</b></div>
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<div class="MsoNormal"> <span style="font-size:10.0pt">Senior Manager- Digital Operation Development</span><span style="font-size:10.0pt"></span>
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<span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> </span><span style='font-size:10.5pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE.</span>
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<span style='font-size:10.5pt;font-family:"Calibri Light",sans-serif'> <a href="http://www.landmark.digital%20-" rel="noreferrer">www.landmark.digital -</a>
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<b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Lelani Uypala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Tuesday, 6 December 2022 at 2:38 PM<br>
<b>To: </b>Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Osama Kanan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Abhineshwaran S &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Akansha Khanna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>RE: [#5410255] - late c c</span>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Hi team,</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>The store is no longer operating.</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Hi <a id="OWAAMB85195E67BEE43FDB06EC034AC248BA8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Segoe Condensed",sans-serif;text-decoration:none'>@Osama Kanan</span></a>, could you please on this?</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif;color:black'>Lelani Uypala</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Executive - eCommerce</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, December 6, 2022 2:28 PM<br>
<b>To:</b> Lelani Uypala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5410255] - late c c</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery <br>
Order ID: 9403866278<br>
Store Code:ShoeMart21477 <br>
Tracking ID:940386627899990001</span></div>
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Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5410255:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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