Subject: Ticket Assigned - Conversation with tayseer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 21:20:38 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tayseer tayseer                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  tayseer Bot:  Hi tayseer, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Not completed yet Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi tayseer, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502475688            01:03 AM, 05th Dec                   Mohammed                    Hi Tayseer, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:12 AM, 05th Dec                   Mohammed                   Please note that the order will be ready for collection on 05/12/2022 as you will receive SMS massage when the order ready for collection.           01:15 AM, 05th Dec                   Mohammed                   Is there anything else may I assist you?           01:20 AM, 05th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:20 AM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5410172