Subject: Ticket Assigned - Conversation with akhtar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 18:24:50 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with akhtar akhtar                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi akhtar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I want to change the pickup address Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Can i chat to an agent Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi akhtar, what do you need help with? Customer:  ?Store Location Bot:    Looking for a  Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0586910694            10:13 PM, 04th Dec                     akhtar                    Ok           10:13 PM, 04th Dec                   Mohammed                    Hi Akhtar, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:15 PM, 04th Dec                     akhtar                    Can i change my order pickup address?           10:16 PM, 04th Dec                   Mohammed                   We are sorry we can not chnage the address as the order click and collect.           10:16 PM, 04th Dec                     akhtar                    Ok           10:17 PM, 04th Dec                   Mohammed                   Is there anything else may I assist you?           10:19 PM, 04th Dec                     akhtar                    No thank you           10:22 PM, 04th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:24 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5409454