Subject: Ticket Assigned - Conversation with نصیف
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 18:17:21 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with نصیف نصیف                    Hi           10:09 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:09 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Hello نصیف , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:09 PM, 04th Dec                     نصیف                    2           10:09 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:09 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:09 PM, 04th Dec                     نصیف                    2           10:09 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:09 PM, 04th Dec                     نصیف                    3           10:10 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Hello نصیف , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:10 PM, 04th Dec                     نصیف                    1           10:10 PM, 04th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:10 PM, 04th Dec                     نصیف                    9403721837           10:10 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Your order has been cancelled   No worries, your refund is being processed. ?    Here's how it works:   Credit or Debit Card - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    You can easily track your order from My Account > Order History.             10:10 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:10 PM, 04th Dec                     نصیف                    2           10:11 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:11 PM, 04th Dec                     نصیف                    1           10:11 PM, 04th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:11 PM, 04th Dec                     نصیف                    [email-masked]           10:12 PM, 04th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:12 PM, 04th Dec                   Mohammed                    Hi, thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:12 PM, 04th Dec                     نصیف                    Hi sir           10:12 PM, 04th Dec                   Mohammed                   We sincerely apologize for any inconvenience caused to you.  We would like to inform you that our courier partner tried to deliver the order but the delivery was not successfully.   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.   We would like to inform you that we have processed the refund of amount 27 on 04/12/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           10:15 PM, 04th Dec                   Mohammed                   Is there anything else may I assist you?           10:15 PM, 04th Dec                     نصیف                    Thank you           10:15 PM, 04th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:16 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5409401