Subject: Ticket Assigned - Conversation with Tamy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 00:49:48 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tamy Tamy                    و           03:21 AM, 04rd Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:21 AM, 04rd Dec                   Centrepoint UAE whatsapp bot                   "مرحبًا ، كيف يمكننا مساعدتك اليوم؟ ??     1 ? حالة الطلب  2 ? عملية الإرجاع  3 ? معلومات استرداد المبلغ  4 ? مواقع المتاجر     أدخل رقم الخيار لتبدأ - مثال: أدخل 1 لمعرفة ? حالة الطلب   To chat in English instead, type the word English"           03:21 AM, 04rd Dec                     Tamy                    3           03:21 AM, 04rd Dec                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            03:21 AM, 04rd Dec                   Centrepoint UAE whatsapp bot                   "قبل أن تغادر، أخبرني إذا ما كنت ساعدتك في استفسارك ?     أدخل 1 لاختيار نعم  أدخل 2 لاختيار لا  أدخل 3 للرجوع إلى القائمة الرئيسية ↪️"           03:21 AM, 04rd Dec                     Tamy                    2           03:21 AM, 04rd Dec                   Centrepoint UAE whatsapp bot                   "هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ ?     أدخل 1 لاختيار نعم  أدخل 2 لاختيار لا  أدخل 3 للرجوع إلى القائمة الرئيسية ↪️"           03:21 AM, 04rd Dec                     Tamy                    1           03:21 AM, 04rd Dec                   Centrepoint UAE whatsapp bot                   يرجى إدخال عنوان البريد الإلكتروني           03:21 AM, 04rd Dec                     Tamy                    [email-masked]           03:22 AM, 04rd Dec                   Centrepoint UAE whatsapp bot                   يرجى الانتظار، موظف خدمة العملاء معك سيكون معك قريبًا ?           03:22 AM, 04rd Dec                     Tamy                    ,           03:25 AM, 04rd Dec                   Mohammed                    Hi Tamy, thank you for contacting us. I'm Mohammed .I will be happy to help you.           04:25 AM, 04th Dec                   Mohammed                   We would like to inform you that we have processed the refund of amount  AED79.00 on 14/11/2022 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:37 AM, 04th Dec                   Mohammed                   Is there anything else may I assist you?           04:49 AM, 04th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:49 AM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5403236