Subject: Ticket Assigned - Conversation with aayan malik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 00:48:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aayan malik aayan malik                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi   i ordered a shirt on friday 25 nov     but till today i didnt recive my order  roder nmber z 4702494334 Bot:  ✍️ Please enter your name Customer:  aayan malik Bot:  Hi aayan malik, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4702494334 Bot:    Your order has been cancelled   No worries, your refund is being processed. ?    Here's how it works:   Credit or Debit Card - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97455485813            01:59 AM, 04rd Dec                   Mohammed                    Hi Aayan, thank you for contacting us. I'm Mohammed .I will be happy to help you.           04:24 AM, 04th Dec                   Mohammed                   We sincerely apologize for any inconvenience caused to you.  We would like to inform you that our courier partner tried to deliver the order but the delivery was not successfully.   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           04:33 AM, 04th Dec                   Mohammed                   Is there anything else may I assist you?           04:38 AM, 04th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:47 AM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5403234