Subject: Ticket Assigned - Conversation with margie ebias
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 00:47:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with margie ebias margie ebias                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  margie ebias Bot:  Hi margie ebias, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7804005645 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1202220011401     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97337705479            02:35 AM, 04rd Dec                     margie ebias                    I cannot track my order still not deliver           02:36 AM, 04rd Dec                     margie ebias                             02:37 AM, 04rd Dec                   Mohammed                    Hi Margie, thank you for contacting us. I'm Mohammed .I will be happy to help you.           04:25 AM, 04th Dec                   Mohammed                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is 97337705479.  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           04:35 AM, 04th Dec                   Mohammed                   Is there anything else may I assist you?           04:46 AM, 04th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:47 AM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5403232