Subject: Ticket Assigned - Conversation with Riz Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 20:15:35 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Riz Khan Riz Khan                    Hi           11:59 PM, 30th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:00 AM, 01th Dec                   Centrepoint UAE whatsapp bot                    Hello Riz Khan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:00 AM, 01th Dec                     Riz Khan                    3           12:00 AM, 01th Dec                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            12:00 AM, 01th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:00 AM, 01th Dec                     Riz Khan                    2           12:02 AM, 01th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:02 AM, 01th Dec                     Riz Khan                    1           12:02 AM, 01th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:02 AM, 01th Dec                     Riz Khan                    [email-masked]           12:02 AM, 01th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:02 AM, 01th Dec                   Mohammed                    Hi Riz Khan  , thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:06 AM, 01th Dec                   Mohammed                   With reference to order number 9403337860,we have checked and we would like to inform you that our courier team contacted on  and delivered the order on 29/11/2022.  We request you to please check with your security, family members and neighbors regarding your order.           12:10 AM, 01th Dec                   Mohammed                   Is there anything else may I assist you?           12:15 AM, 01th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:15 AM, 01th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5385229