Subject: Ticket Assigned - Conversation with Aswathy Pratheesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 20:10:48 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aswathy Pratheesh Aswathy Pratheesh                    HI           11:42 PM, 30th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:42 PM, 30th Nov                   MAX UAE whatsapp bot                    Hello Aswathy Pratheesh , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:43 PM, 30th Nov                     Aswathy Pratheesh                    2           11:43 PM, 30th Nov                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:43 PM, 30th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:43 PM, 30th Nov                     Aswathy Pratheesh                    2           11:43 PM, 30th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:43 PM, 30th Nov                     Aswathy Pratheesh                    1           11:43 PM, 30th Nov                   MAX UAE whatsapp bot                   Please enter your email address           11:43 PM, 30th Nov                     Aswathy Pratheesh                    [email-masked]           11:43 PM, 30th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:43 PM, 30th Nov                   Mohammed                    Hi Aswathy , thank you for contacting us. I'm Mohammed .I will be happy to help you.           11:44 PM, 30th Nov                     Aswathy Pratheesh                    I want to check whether I can return one item received today due to wrong size           11:44 PM, 30th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:48 PM, 30th Nov                   Mohammed                   Please confirm if you are contacting regarding the following order number:9403008645           11:50 PM, 30th Nov                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           11:51 PM, 30th Nov                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           11:55 PM, 30th Nov                     Aswathy Pratheesh                    Yes           11:58 PM, 30th Nov                     Aswathy Pratheesh                    Same order number           11:58 PM, 30th Nov                     Aswathy Pratheesh                    I want to return this           11:59 PM, 30th Nov                     Aswathy Pratheesh                    Wrong size           11:59 PM, 30th Nov                   Mohammed                   We are sorry this item non returnable item.           12:02 AM, 01th Dec                     Aswathy Pratheesh                    Okay thanks           12:03 AM, 01th Dec                   Mohammed                   Is there anything else may I assist you?           12:06 AM, 01th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:10 AM, 01th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5385213