Subject: Ticket Assigned - Conversation with christina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 18:36:31 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with christina christina                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  christina Bot:  Hi christina, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FC1129220009207 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  8403381129 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1129220009207     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96598001198            10:25 PM, 30th Nov                     christina                    Can you cancel the order           10:25 PM, 30th Nov                   Mohammed                    Hi Christina  , thank you for contacting us. I'm Mohammed .I will be happy to help you.           10:25 PM, 30th Nov                     christina                    I have order should be delivered today           10:26 PM, 30th Nov                     christina                    But I want to cancel very late           10:26 PM, 30th Nov                     christina                    Time is late and no one call yet           10:27 PM, 30th Nov                   Mohammed                   Please confirm if you are contacting regarding the following order number:8403381129           10:28 PM, 30th Nov                     christina                    Yes           10:29 PM, 30th Nov                     christina                    No one to receive           10:29 PM, 30th Nov                     christina                    Can you cancel please           10:31 PM, 30th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:32 PM, 30th Nov                   Mohammed                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           10:33 PM, 30th Nov                     christina                    Ok thank you           10:34 PM, 30th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:36 PM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5384893