Subject: Note Added - [#4891054] Item under warranty 7379051097
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 13:34:21 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4891054    Subject:  Item under warranty 7379051097   Requester: Aqeel Saeed    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>FYI attached… Long back approval is given</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Wednesday, 23 November 2022 10:30 PM<br>
<b>To:</b> SuvodipMondal &lt;[email-masked]&gt;; Sharfuddeen Kadavan &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Bs WH &lt;[email-masked]&gt;; BHRdc Ecomm &lt;[email-masked]&gt;;
 Aatif Ayyubi &lt;[email-masked]&gt;; Dominic Arackal &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Naseem Ahmad &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMBD9E2DC936E946EE985F48F51E253170" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Can you please assist with the approval.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thankyou,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Faraz Lohani</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Escalations &amp; Vendor Management</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Digital</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> SuvodipMondal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 23, 2022 10:16 PM<br>
<b>To:</b> Sharfuddeen Kadavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bs WH &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BHRdc Ecomm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aatif Ayyubi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Dominic Arackal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'>Hi,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'>As per online policy we can’t do any replacement after 15 days of delivery. Hence this approval provide from concept team, please arrange the replacement
 any of our CenterPoint store.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D'></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><i><span lang="EN-US" style='font-family:"Bookman Old Style",serif;color:#1F497D'>Thanks and Regards,</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span lang="EN-US" style='font-family:"Bookman Old Style",serif;color:#1F497D'></span></i></b></div>
<div><b><i> </i></b></div>
<div></div>
<div class="MsoNormal"><b><i><span lang="EN-US" style='font-family:"Bookman Old Style",serif;color:#1F497D'>Suvodip</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span lang="EN-US" style='font-family:"Bookman Old Style",serif;color:#1F497D'>Ecomm</span></i></b></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Sharfuddeen Kadavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 23, 2022 8:16 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bs WH &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SuvodipMondal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BHRdc Ecomm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aatif Ayyubi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span lang="EN-US" style="color:#212121">+++
<a id="OWAAM000001" href="mailto:[email-masked]" rel="noreferrer"><span style="text-decoration:none">@SuvodipMondal</span></a></span></div>
<div></div>
<div></div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a></span></div>
<div></div>
<div></div>
<div id="mail-editor-reference-message-container">
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US">
<hr align="center">
</span></div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<strong><span lang="EN-US">From:</span></strong><span lang="EN-US"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong>Sent:</strong> Wednesday, 23 November 2022, 3:38 pm<br>
<strong>To:</strong> Ankkur Gupta; Centrepoint; Bs WH; Sharfuddeen Kadavan<br>
<strong>Cc:</strong> Escalations Dxbteam; Mayank Lodha<br>
<strong>Subject:</strong> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAM7B962655CF224406B63C714B32B8D6D0" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bs WH</span></a>
<a id="OWAAM7321088F770A411FA56F50216AB4084F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sharfuddeen Kadavan</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please replace the below item as per the approval below ASAP:</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Order no : 7379051097</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Item code :
</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">164382853</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"> </span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thankyou,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Faraz Lohani</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Escalations &amp; Vendor Management</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Digital</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 23, 2022 1:24 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAM5EE5DA95132A4960BC19A8E96144CB0B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Long back Jenny has moved to Home centre. For BS queries please don’t mark her in the mails.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>As a solution to below: Please ask WH team to replace the damage item with new piece since we have warranty on this item.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a href="https://www.mothercarestores.com/bh/en/Baby-and-Moms/School-Essentials/School-Sets/MOTHERCARE-L-O-L-Surprise%21-Printed-5-Piece-Trolley-Backpack-Set---16-inches/p/164382853" rel="noreferrer">https://www.mothercarestores.com/bh/en/Baby-and-Moms/School-Essentials/School-Sets/MOTHERCARE-L-O-L-Surprise%21-Printed-5-Piece-Trolley-Backpack-Set---16-inches/p/164382853</a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Ankur</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, 22 November 2022 11:30 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMF3918A63449540C299362FEF90D49C55" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>2<sup>nd</sup> reminder.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a id="OWAAM62985B20EF6045B8834DAF1068F85E1A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur
 Gupta</span></a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, November 8, 2022 11:54 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAM6EAE5321A1AD4549BDD9A2F6154B68E4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Reminder for the below.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, November 1, 2022 4:34 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMC3AFD004A1E04D0D872E8816413EED60" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please update and close the below ASAP.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, October 26, 2022 5:47 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMF348E70541574C059071A082061565B6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please update ASAP.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, October 8, 2022 5:14 AM<br>
<b>To:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
<br>
With reference to order #7379051097<br>
Tracking number:FP0720220002913<br>
Date: Jul 20, 2022</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"><br>
PFA the item got damage where the customer complaining about item quality where the item has warranty for 1 year.</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"><br>
164382853 - LOL Surprise - L.O.L. Surprise! Printed 5-Piece Trolley Backpack Set - 16 inches</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"><br>
Regards,<br>
M.Murshed</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt">تشغيل</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
</span><span lang="EN-US" style="font-size:10.5pt">السبت</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">, 8
</span><span lang="EN-US" style="font-size:10.5pt">أكتوبر</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
</span><span lang="EN-US" style="font-size:10.5pt">في</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"> 5:13
</span><span lang="EN-US" style="font-size:10.5pt">ص</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="EN-US" style="font-size:10.5pt">كتب</span></span><span class="separator"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">:
</span></span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
<br>
With reference to order #7379051097<br>
Tracking number:FP0720220002913<br>
Date: Jul 20, 2022</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"> </span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">164382853 - LOL Surprise - L.O.L. Surprise! Printed 5-Piece Trolley Backpack Set - 16 inches</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Regards,<br>
M.Murshed</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt">تشغيل</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
</span><span lang="EN-US" style="font-size:10.5pt">الجمعة</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">, 23
</span><span lang="EN-US" style="font-size:10.5pt">سبتمبر</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
</span><span lang="EN-US" style="font-size:10.5pt">في</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"> 4:08
</span><span lang="EN-US" style="font-size:10.5pt">ص</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="EN-US" style="font-size:10.5pt">كتب</span></span><span class="separator"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">:
</span></span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
<br>
With reference to order #7379051097<br>
Tracking number:FP0720220002913</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Date: Jul 20, 2022</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"><br>
PFA the item got damage where the customer complaining about item quality where the item has warranty for 1 year. </span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"><br>
Regards,<br>
M.Murshed</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4891054:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044006000243'>attachment.eml</a>