Subject: Note Added - [#4935994] Store ISSUe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 12:17:05 +0000

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4935994    Subject:  Store ISSUe   Requester: Kyoungweon    Note Content:   <div class="WordSection1">
<div class="MsoNormal">++ <a id="OWAAM07362F4B3CFD41CABA3DDE8B641248FA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Escalations Dxbteam</span></a>
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<div>From: Mirgul Kozukeeva &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, November 30, 2022 4:13 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; CP Dubai Mall &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4935994] - Store ISSUe</div>
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<b>From:</b> cpbsu dubaimall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 29 November 2022 10:06 AM<br>
<b>To:</b> CP Dubai Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mary Pana &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mirgul Kozukeeva &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4935994] - Store ISSUe</div>
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<span class="contentpasted1"><span lang="en-AE" style="font-size:12.0pt;color:black">Dear Samantha and Mira, </span></span><span lang="en-AE"></span>
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<span class="contentpasted1"><span lang="en-AE" style="font-size:12.0pt;color:black">This was sorted out. The online team send the customer without coordinating with us. This issue was close last Oct 02,2022. </span></span><span lang="en-AE"></span>
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<b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#201F1E'>Thanks and Regards,</span></b><span lang="en-AE" style="color:#201F1E"></span>
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<b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#201F1E'>Mary Grace Chintakindi</span></b><span lang="en-AE" style="color:#201F1E"></span>
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<span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#201F1E'>Brand In Charge</span><span lang="en-AE" style="color:#201F1E"></span>
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<b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>|</span></b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> Cpbsu.Dubaimall,
 Dubai, U.A.E <b>| P.O. Box 25030</b></span><span lang="en-AE" style="color:#201F1E"></span>
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<b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>|</span></b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'> <b>Manager
 CUG:</b></span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> +971-</span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#201F1E'>582544679</span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> <b>| </b></span><b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'>Store
 CUG:</span></b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> 971-</span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#201F1E'>52</span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>-</span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#201F1E'>6929201</span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> </span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'> </span><span lang="en-AE"></span>
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 Store Email ID</span></b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'>: </span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#201F1E'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span lang="en-AE"></span>
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<b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>|</span></b><b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'> Web:</span></b><b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> </span></b><span lang="en-AE" style="color:#201F1E"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&amp;data=04%7C01%7Ccpbsu.dubaimall%40landmarkgroup.com%7Cd5933e44f01c471f294708d91eb3879e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637574578705948928%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=H9bWk4jITH50jmrqYOffXStGFqrqg6kdw1OQOsgsah4%3D&amp;reserved=0" target="_blank" title="Original URL: http://www.babyshopstores.com/. Click or tap if you trust this link." rel="noreferrer"><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#0563C1'>www.babyshopstores.com</span></a></span><b><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>, </span></b><span lang="en-AE" style="color:#201F1E"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Ccpbsu.dubaimall%40landmarkgroup.com%7Cd5933e44f01c471f294708d91eb3879e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637574578705953904%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=7mSOiGSNqdxYDmbzCC%2Fa8UZ444UTdAhMP1XP8WtQD8k%3D&amp;reserved=0" target="_blank" title="Original URL: http://www.landmarkgroup.com/. Click or tap if you trust this link." rel="noreferrer"><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#0563C1'>www.landmarkgroup.com</span></a></span><span lang="en-AE" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> <b>|</b></span><span lang="en-AE" style="color:#201F1E"></span>
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<b><span lang="en-AE" style="color:black">From:</span></b><span lang="en-AE" style="color:black"> CP Dubai Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Monday, November 28, 2022 11:27 PM<br>
<b>To:</b> cpbsu dubaimall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mary Pana &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mirgul Kozukeeva &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fw: [#4935994] - Store ISSUe</span><span lang="en-AE"> </span>
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<div class="MsoNormal" style="background:white"><span lang="en-AE" style="font-size:12.0pt;color:black">Dear Babyshop team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:12.0pt;color:black">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:12.0pt;color:black">Samantha</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:12.0pt;color:black">Head Cashie</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:12.0pt;color:black">CP Dubai Mall</span></div>
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<b><span lang="en-AE" style="color:black">From:</span></b><span lang="en-AE" style="color:black"> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, November 26, 2022 11:09 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mirgul Kozukeeva &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 CP Dubai Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4935994] - Store ISSUe</span><span lang="en-AE"> </span>
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<div class="xxmsonormal">Hi <a id="OWAAM2E929060D03F411F8EDCABE92AC8D2DB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mirgul</span></a>
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<div class="xxmsonormal">Please check and do the needful…</div>
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<div class="xxmsonormal">Best Regards!</div>
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<div class="xxmsonormal">Jainul Hussain</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, November 26, 2022 11:05 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4935994] - Store ISSUe</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team.</span></div>
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<div class="xxmsonormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>With reference to the order number : 9587563434<br>
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Customer ordered (FIFA - FIFA 2022 Print Football - Size 5) 15 balls deflated we request the customer to visit the store to get the balls inflate.<br>
But the store team was not able to assist as they dont have the pump, customer is very angry and he has left the items at the store.<br>
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Kindly check and do the needful.<br>
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Contact : +971545250820<br>
Name : Kyoungweon Park</span></div>
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