Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 16:53:20 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.
 With reference to my return request. Is it possible to add the complete refund amount of aed.258 to my Wallet instead of giving me the Credit Voucher or sending it back to my card account.
I need to do some more shopping so it will convenient for me to use my Wallet money.
Awaiting your earliest reply.
Thanks,Jasmin
    
    On Sunday, 27 November 2022 at 03:45:35 PM GST, Centrepoint <[email-masked]> wrote:  
 
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We’ve received your return request.

Hi Jasmine Jayaram, thank you for getting in touch with us. Here’s how your return 1003510113 for order 9402764030 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Printed Shirt with Long Sleeves and Pleat Detail  |
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| Color: Multicolour |
|  Size: 18  |
| Quantity: 1 |

  |  AED 36.9  |

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|  SPLASH  |
|  Textured Shirt with Short Puff Sleeves  |
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| Color: White |
|  Size: 16  |
| Quantity: 1 |

  |  AED 43.2  |

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|  SPLASH  |
|  Printed Shirt with Long Sleeves and High Low Hem  |
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| Color: Blue |
|  Size: 18  |
| Quantity: 1 |

  |  AED 36.9  |

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|  CENTREPOINT  |
|  Trendyol Women Red Plain Tie Neck Top  |
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| Color: Red |
|  Size: L  |
| Quantity: 1 |

  |  AED 53.1  |

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|  SPLASH  |
|  Striped Button Up Shirt with Long Sleeves  |
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| Color: Multicolour |
|  Size: 18  |
| Quantity: 1 |

  |  AED 62.1  |

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|  Total | AED 232.2  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
   - Refunds to your credit card or debit card may take 4-15 business days to process.
   - Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5373260